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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Detravius Upshur

February 4, 2026

5  out of  5
rating by Detravius Upshur
"Thanks so much Andrea much needed appreciate you nice and quick before work"
We responded:
"Great Day Detravius!!! Thank you for the wonderful review! We are happy to hear you were assisted in an efficient manner! "
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Michele Walker

February 2, 2026

5  out of  5
rating by Michele Walker
"Super easy and saved me a lot of money transferred from another state."
We responded:
"Great Day Michele!!! Thank you for the excellent review and Welcome to VA!!! We are honored to be your Good Neighbor!!!"
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Walner Joseph

January 30, 2026

5  out of  5
rating by Walner Joseph
"Andrea helped me get auto. She nice n funny"
We responded:
"Great Day Walner!!! Thank you for the excellent review. We are glad Andrea was able to assist you and make you laugh as well!!"
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Llilmer Zacarias

January 23, 2026

5  out of  5
rating by Llilmer Zacarias
"She was very helpful"
We responded:
"Great Day Llilmer!!! Thank you for the excellent review and for trusting us with your business!!!"
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Sotiria Jones

January 12, 2026

5  out of  5
rating by Sotiria Jones
"Amazing agency with some of the best leadership and a fantastic team."
We responded:
"Great Day Sotiria!!! Thank you for taking time to provide a review for our agency!!! We love helping people protect and provide for what’s most important to them!!!"
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Arnett David

January 9, 2026

5  out of  5
rating by Arnett David
"Andrea was very professional, courtesy and efficient."
We responded:
"Great Day Arnett!!! Thank you for the excellent review! Glad to hear you had a great experience with Andrea!!!"
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Carlo Pierre

January 8, 2026

5  out of  5
rating by Carlo Pierre
"Andrea"
We responded:
"GreatDAY Carlo!!! Thank you for the 5 STAR review!!"
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Julius Cropper

January 3, 2026

5  out of  5
rating by Julius Cropper
"Andrea did a magnificent job at getting me the quotes and policy information I needed in a timely manner. She remained exceptionally professional at all times and took care of all of my needs!!!"
We responded:
"Great Day Julius! Thank you for the outstanding review! We are happy to hear you were happy with your rates with us! Welcome to the State Farm Family!"
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Junior Vercy

December 23, 2025

5  out of  5
rating by Junior Vercy
"Andrea was fantastic,"
We responded:
"GreatDAY Junior!!! Thank you for the excellent review! We are happy to hear that you had a fantastic experience with Andrea!!!!"
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Bryan Op

November 24, 2025

5  out of  5
rating by Bryan Op
"Andrea Bassett assisted me with the whole process on getting my insurance situated. She was professional and generally helped me with any questions. Process was smooth and easy with no hesitation!"
We responded:
"Great Day Bryan!!! Thank you for the excellent review!!! We are glad to hear that Andrea made the process smooth and was able to answer your questions! Thank you for trusting us with your business!!!"
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Robert Cosby

November 5, 2025

5  out of  5
rating by Robert Cosby
"Andrea was great. She had me feeling like I was the agent's only client. Thank and blessings to all."
We responded:
"GreatDAY Robert!!! Thank you for the ‘5’ STAR review!"
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Fegens Emilus

October 16, 2025

5  out of  5
rating by Fegens Emilus
"Andrea did super job. I have full policy great price"
We responded:
"Great Day!!! Thank you for the excellent review! We are happy to hear that Andrea was able to assist you with your policy! Our entire team is here to help whenever you are in need of assistance!"
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Marquetta Reaves

October 10, 2025

5  out of  5
rating by Marquetta Reaves
"Andrea was excellent! She was able to help me with a new policy. I was unable to come in person but she worked through the process remotely. Her work was timely and thorough. I truly appreciate her wisdom and guidance."
We responded:
"GreatDAY Marquetta!!! Thank you for the excellent review!!! We are happy to hear that Andrea was able to thoroughly assist you with your insurance needs!!!! Our team is always here to assist you if you need any help!"
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Bobby Jones

October 7, 2025

5  out of  5
rating by Bobby Jones
"Andrea & Kishima were so pleasant to work with when signing up for life & auto insurance. Andrea went above and beyond to provide excellent customer service by answering all of my questions & making the insurance transfer go smoothly."
We responded:
"GreatDAY Bobby!!! Thank you for taking the time to provide us with an excellent review!!! We are thrilled to hear that Andrea and Kishima were able to assist you with your auto and life insurance!!! "
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Karen Tharpe

October 3, 2025

5  out of  5
rating by Karen Tharpe
"My Agent Kishima was awesome in my"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service Kishima provided. If you ever have any questions or need assistance, we’re here to help!"
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Traci Hollan

September 8, 2025

5  out of  5
rating by Traci Hollan
"The people who helped me over the phone were wonderful; very reassuring and informative!"
We responded:
"Great Day Traci!!! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John McSharar

September 4, 2025

5  out of  5
rating by John McSharar
"I could not be any happier with Devon Mack’s entire staff. They’re professional ,thorough, very responsive to inquiries. Been with Statefarm and The Devon Mack agency since 2016 and glad I chose them"
We responded:
"Great day John! Thank you for the 5-star review. We’re glad to know you had an awesome experience with our team at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rodjane Bailey

August 18, 2025

5  out of  5
rating by Rodjane Bailey
"Andrea was very efficient and effective today helping me get a renters policy started! Great experience!"
We responded:
"Great Day Rodjane, Thank you for the excellent review!!! We are happy to hear Andrea was able to assist you today!!! . If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Julesberthone Bienaime

August 12, 2025

5  out of  5
rating by Julesberthone Bienaime
"Andrea was nice person. She took care of me"
We responded:
"Great Day!!! We appreciate your review! We are delighted to know you had a great experience with Andrea! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Marie Deusma

August 4, 2025

5  out of  5
rating by Marie Deusma
"Andrea was very nice and great price!!"
We responded:
"Great Day Marie!!! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service you received from Andrea at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shaquavia Gay

July 31, 2025

5  out of  5
rating by Shaquavia Gay
"Andrea has really helped me out today with my insurance and budgeting ."
We responded:
"Great day Shaquavia! Thank you for choosing our Agency and allowing Andrea to assist you…"
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Jada Walker

July 30, 2025

5  out of  5
rating by Jada Walker
"Was referred by a family member and received nothing short of amazing support and helpful assistance in every step of the process. I was signed up for affordable insurance in a matter of minutes thanks to both Kishima and Anijah."
We responded:
"Great day Jada!! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marcie McComb

July 8, 2025

5  out of  5
rating by Marcie McComb
"So easy to get my daughter renters insurance for college !! Good price also"
We responded:
"Great Day Marcie!!! Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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kaitlin jenkins

July 1, 2025

5  out of  5
rating by kaitlin jenkins
"Excellent customer service and it was super fast and didn’t take too much time to speak with someone."
We responded:
"Great Day Kaitlin!!! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Natalie Benham

June 30, 2025

5  out of  5
rating by Natalie Benham
"Helpful and friendly! Quick respond time"
We responded:
"Great Day Natalie!!! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"